Heat Pump Repair & InstallationHeating and cooling in one system.
Heat pump repairs, seasonal maintenance, and new installations from your local Middletown HVAC team. We help you understand your system and choose the service or equipment that makes sense for your home.
No heat in a freeze is urgent. Call or text rather than booking online, and if pipes are at risk say so when you call.
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Family Owned in Delco
Manufacturer Warranty
Price Before the Work
24/7 Emergency Availability
Understanding your heat pump
What you may notice when your heat pump runs.
Heat pumps can sound and feel different from furnaces. These behaviors may be part of normal operation, but a change in performance or trouble keeping your home comfortable deserves a closer look.
Steam off the outdoor unit
A brief cloud of water vapor can occur during defrost in cold, damp weather. If you see smoke, smell burning, or are unsure what is happening, keep clear and call for help.
The air feels cool coming out
Heat pump supply air can feel less hot than furnace air. If the house is not reaching the thermostat setting or the air suddenly feels different, call us to check operation.
It runs almost constantly
Long, steady operation can be expected, especially with variable-capacity equipment or in cold weather. Contact us if comfort drops, the system changes behavior, or energy use rises unexpectedly.
Ice on the outdoor coil
A light layer of frost may clear during defrost. Heavy ice that remains or keeps building needs service. Do not chip the ice or apply heat to the unit.
Heat pump troubleshooting
Common heat pump problems we check.
We check the heating and cooling equipment, controls, airflow, and backup heat to find the cause of the problem. Similar symptoms can have different causes, so testing comes before a repair recommendation.
Reversing valve
We check the valve and its controls when the system does not switch properly between heating and cooling.
Defrost control
We check sensors, controls, and defrost operation when outdoor ice does not clear or the system defrosts unusually often.
Backup heat stuck on
Unexpected backup-heat operation can increase electricity use. We test the controls, thermostat settings, and heating stages to find out why it is running.
Low refrigerant
Low refrigerant can affect both heating and cooling. We check operation and explain whether leak investigation, repair, or charging is needed.
Capacitors and contactors
We test electrical components and the equipment they support before recommending replacement.
Thermostat mismatch
Heat pump controls must match the equipment and backup heat. We verify compatibility, wiring, and setup when the system is not responding correctly.
Choosing a system for your home
Is a heat pump right for your house?
A heat pump can be a good choice for many local homes. We compare your comfort needs, current fuel, ductwork, electrical capacity, and equipment options before recommending a system.
Your current heating costs. We compare fuel prices, equipment performance, and the way you use your home.
Replacing an aging air conditioner. This can be a useful time to compare a heat pump with a cooling-only replacement.
Your home's heating needs. Equipment selection starts with the home, its heat loss, and the comfort you want.
Ductwork and airflow. We check whether the existing ducts can support the proposed system.
Backup heat. We explain the backup option, when it would operate, and how it affects running costs.
Dual fuel options. A compatible furnace and heat pump may be worth considering. We explain the controls and tradeoffs.
The same published pricing as every other call we run.
Regular business hours
$129
Standard diagnostic
Monday through Friday. One system evaluated, actual readings taken, written findings, and the repair price before any repair work begins. Each additional system on the same visit is $125.
Maintenance plan benefit
$99 per system
Plan member, any time
Maintenance-plan members pay $99 per system for diagnostic service calls at any hour, including overnight. Scheduled maintenance visits are included according to the plan. Ask us which maintenance schedule suits your equipment.
After hours, weekends, holidays
$275 and up
Emergency diagnostic
Includes the trip and the first 30 minutes of diagnostic and repair labor. Evenings, weekends, and daytime holidays are $275. Overnight and late holiday windows are $375.
Year-round
Care for your heating and cooling throughout the year.Your heat pump works in both heating and cooling seasons. Our annual plans offer two visits for $325 or four visits for $600 for one HVAC system, with the $99 member diagnostic rate at any hour.
Regular business hours are Monday through Friday, 8:00 AM to 4:30 PM, and after-hours pricing begins at 5:00 PM. Additional emergency labor is $250 per hour in 30-minute increments. Parts, materials, refrigerant, and additional labor are quoted separately and priced before approved work begins. Payment is due at the time of service.
Set high enough to clear the snow and drain properly in defrost.Outdoor placement with airflow and service access in mind.Two systems, both commissioned and both documented.
Useful answers before you call
Heat pump questions.
Do heat pumps work in Pennsylvania winters?
Yes, suitable heat pumps can provide heating in our climate. Performance depends on the equipment, outdoor temperature, and the needs of your home. We size and select the system, check available capacity, and explain any backup heat it needs.
Why does my heat pump blow cool air?
Heat pump air may feel less hot than furnace air, and operation changes during defrost. If your home is losing temperature, the air suddenly changes, or you are concerned, contact us. We check the equipment rather than diagnosing by air temperature alone.
My outdoor unit is steaming. Is it broken?
A short cloud of water vapor can occur during defrost in cold, damp weather. Persistent ice, poor heating, smoke, or a burning smell needs attention. If you cannot tell whether it is steam or smoke, keep clear and seek help.
Why did my electric bill increase?
Weather, rates, thermostat settings, equipment problems, and backup heat can all affect electricity use. Tell us what changed and bring any useful usage history. We can check operation and controls for causes that need attention.
Should I replace my furnace with a heat pump?
We compare your current system, fuel costs, comfort needs, ductwork, electrical capacity, and replacement options. A heat pump, furnace, or dual fuel system may suit your home. We explain the costs and tradeoffs before you choose.
How often does a heat pump need maintenance?
Heating and cooling season visits are a useful schedule for a system that works year-round. Follow the requirements for your equipment and ask us which plan suits it. Our annual plans provide two visits for $325 or four for $600 for one HVAC system.
Can I use any smart thermostat?
The thermostat must support your heat pump, heating stages, and backup heat. We can check compatibility, wiring, and settings before installation or when troubleshooting a control problem.
Contact Middletown HVAC
Questions about your heat pump? Talk to our team.
Tell us what changed, how the house feels, and what you see at the thermostat. Call or text for urgent help, book future service online, or compare installation pricing from home.
Local people. Careful work. Clear answers.Middletown HVAC — Get Comfortable!
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